<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Niven, Paul R.</dc:creator>
  <dc:title>Balanced scorecard step by step for government and nonprofit agencies</dc:title>
  <dc:publisher>Wiley,</dc:publisher>
  <dc:date>2008</dc:date>
  <dc:subject>Tqm In Government</dc:subject>
  <dc:subject>Administrative</dc:subject>
  <dc:subject>Agencies-Management-Evaluation</dc:subject>
  <dc:subject>Benchmarking</dc:subject>
</srw_dc:dc>