<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Juwita, Epi Ratri</dc:creator>
  <dc:title>Analisis kepuasan pengguna jasa pelayanan perizinan penanaman modal di pelayanan terpadu satu pintu (ptsp), badan koordinasi penanaman modal (bkpm)</dc:title>
  <dc:date>2012</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Kualitas Pelayanan</dc:subject>
  <dc:subject>Kepuasan Pengguna Jasa</dc:subject>
  <dc:subject>Ptsp Bkpm</dc:subject>
  <dc:subject>Customer Satisfaction Index (Csi)</dc:subject>
  <dc:subject>Penalty Reward Analysis</dc:subject>
  <dc:subject>Structural Equation Model (Sem)</dc:subject>
</srw_dc:dc>