<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Barus, Minia Artpita</dc:creator>
  <dc:title>Analisis kepuasan dan loyalitas pelanggan fit (free individual traveller) hotel salak the heritage bogor</dc:title>
  <dc:date>2011</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Hotel Salak The Heritage</dc:subject>
  <dc:subject>Jasa</dc:subject>
  <dc:subject>Perilaku Konsumen</dc:subject>
  <dc:subject>Proses Pengambilan Keputusan</dc:subject>
  <dc:subject>Servqual</dc:subject>
  <dc:subject>Indeks Kepuasan</dc:subject>
  <dc:subject>Indeks Loyalitas</dc:subject>
  <dc:subject>Structural Equation Modeling (Sem)</dc:subject>
  <dc:subject>Customer Satisfaction Index (Csi)</dc:subject>
  <dc:subject>Customer Loyalty Index (Cli)</dc:subject>
</srw_dc:dc>