<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Rosidi</dc:creator>
  <dc:title>Analisis kepuasan konsumen terhadap kualitas pelayanan perusahaan (studi kasus di pt. sang hyang seri, kantor regional 1 sukamandi)</dc:title>
  <dc:date>2010</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Pt. Shs</dc:subject>
  <dc:subject>Structural Equation Modeling (Sem</dc:subject>
  <dc:subject>Linear Structural Relationship (Lisrel)</dc:subject>
  <dc:subject>Penalty Reward Analysis</dc:subject>
  <dc:subject>Importance Peformance Analysis (Ipa) Sevice Quality</dc:subject>
  <dc:subject>Kepuasan Konsumen</dc:subject>
</srw_dc:dc>