<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Subhan</dc:creator>
  <dc:title>Analisis tinkat kepuasan pelangan terhadap kualitas : Pelayanan pupuk bersubidi (Kasus di pt. pupuk sriwidjaja unit usaha)</dc:title>
  <dc:date>2010</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Pt. Pusri Unit Usaha</dc:subject>
  <dc:subject>Public Service Obligation (Pso)</dc:subject>
  <dc:subject>Tingkat Kepuasan</dc:subject>
  <dc:subject>Costumer Satisfaction Index (Csi)</dc:subject>
  <dc:subject>Tingkat Loyalitas</dc:subject>
  <dc:subject>Costumer Loyaliy Inex</dc:subject>
  <dc:subject>Structural Equation Modelling</dc:subject>
  <dc:subject>Penalty Reward</dc:subject>
  <dc:subject>Diagonal</dc:subject>
</srw_dc:dc>