<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Pangastuti, Wiyatni</dc:creator>
  <dc:title>Analisis faktor yang mempengaruhi kepuasan nasabah terhadap pelayanan bank rakyat indonesia kanor cabang pembantu ipb dramaga bogor</dc:title>
  <dc:date>2010</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Bank</dc:subject>
  <dc:subject>Kepuasan Nasabah</dc:subject>
  <dc:subject>Importance Performance</dc:subject>
  <dc:subject>Diagonal Split</dc:subject>
  <dc:subject>Structural Equation Modeling (Sem)</dc:subject>
  <dc:subject>Customer Satisfaction Index (Csi)</dc:subject>
  <dc:subject>Customer Loyalty Index (Cli)</dc:subject>
</srw_dc:dc>