<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Silaban, Mona Yuli Arta</dc:creator>
  <dc:title>Analisis sistem antrian nasabah di bri cabang bogor dewi sartika unit cijeruk untuk meningkatkan kualitas pelayanan</dc:title>
  <dc:date>2009</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Sistem Antrian Nasabah</dc:subject>
  <dc:subject>Kualitas Pelayanan</dc:subject>
  <dc:subject>Bank Bri Cabang Bogor Dewi Sartika Unit Cijeruk</dc:subject>
  <dc:subject>Waktu Tunggu Nasabah</dc:subject>
  <dc:subject>Rumus Teori Antrian</dc:subject>
  <dc:subject>Microsoft Excel Operation Management</dc:subject>
</srw_dc:dc>