<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Riandarini, Reni Heviandri</dc:creator>
  <dc:title>Analisis kepuasan konsumen terhadap pelayanan di bandara soekarno-hatta, serta implikasinya terhadap strategi pemasaran city check-in terminal di jakarta</dc:title>
  <dc:date>2009</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Kepuasan Konsumen</dc:subject>
  <dc:subject>City Check-In Terminal</dc:subject>
  <dc:subject>Analisis Cluster</dc:subject>
  <dc:subject>Cross Tabulation</dc:subject>
  <dc:subject>Analisis Cocharn</dc:subject>
  <dc:subject>Customer Satisfaction Index (Csi)</dc:subject>
  <dc:subject>Importance Performance Analysis (Ipa)</dc:subject>
</srw_dc:dc>