<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Marpaung, Rustam Efendi</dc:creator>
  <dc:title>Analisis kepuasan pelanggan speedy di bogor</dc:title>
  <dc:date>2008</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Speedy</dc:subject>
  <dc:subject>Adsl</dc:subject>
  <dc:subject>Broadband</dc:subject>
  <dc:subject>Kepuasan</dc:subject>
  <dc:subject>Loyalitas</dc:subject>
  <dc:subject>Lisrel</dc:subject>
  <dc:subject>Structural Equation Modelling</dc:subject>
  <dc:subject>Penalty Reward</dc:subject>
  <dc:subject>Diagonal</dc:subject>
  <dc:subject>Indeks Kepuasan Pelanggan</dc:subject>
  <dc:subject>Indeks Loyalitas Pelanggan</dc:subject>
  <dc:subject>Telkom Bogor</dc:subject>
</srw_dc:dc>