<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Kusnandar, Jessy James</dc:creator>
  <dc:title>Analisis kepuasan pelanggan rumah tangga di pln persero cabang bogor upj bogor kota</dc:title>
  <dc:date>2006</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Pt.Pln Persero Cabang Bogor</dc:subject>
  <dc:subject>Structural Equation Model (Sem)</dc:subject>
  <dc:subject>Linear Structural Relationship (Lisrel)</dc:subject>
  <dc:subject>Penalty Reward Analysis</dc:subject>
  <dc:subject>Suharjo Split</dc:subject>
  <dc:subject>Service Quality (Servqual)</dc:subject>
  <dc:subject>Kepuasan Pelanggan</dc:subject>
</srw_dc:dc>