<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Andriyani, Dian</dc:creator>
  <dc:title>Analisis kepuasan dan loyalitas pelanggan garda oto</dc:title>
  <dc:date>2005</dc:date>
  <dc:subject>Manajemen Sumber Daya Manusia</dc:subject>
  <dc:subject>Garda Oto</dc:subject>
  <dc:subject>Cluster</dc:subject>
  <dc:subject>Chaid</dc:subject>
  <dc:subject>Thurstone</dc:subject>
  <dc:subject>Diagonal</dc:subject>
  <dc:subject>Penalty Reward</dc:subject>
  <dc:subject>Kepuasan Pelanggan</dc:subject>
  <dc:subject>Loyalitas Pelanggan</dc:subject>
</srw_dc:dc>