<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Budiana, Indra</dc:creator>
  <dc:title>Analisis kepuasan yang berimplikasi terhadap loyalitas pelanggan horeka (hotel, restoran dan katering) (studi kasus toko 01 di pt.xyz)</dc:title>
  <dc:date>2019</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Horeka</dc:subject>
  <dc:subject>Kepuasan</dc:subject>
  <dc:subject>Loyalitas</dc:subject>
  <dc:subject>Produk Dan Mutu Layanan</dc:subject>
  <dc:subject>Uji Chi-Square</dc:subject>
  <dc:subject>Important And Performance Analysis (Ipa)</dc:subject>
  <dc:subject>Customer Satisfaction Index (Csi)</dc:subject>
</oai_dc:dc>