<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Ginting, Sugandi Putra</dc:creator>
  <dc:title>Analisis kepuasan dan loyalitas pelanggan internet prabayar berbasis cdma (studi konfirmasi internet service provider cdma di tiga mall di bogor)</dc:title>
  <dc:date>2014</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Kepuasan Pelanggan</dc:subject>
  <dc:subject>Loyalitas Pelanggan</dc:subject>
  <dc:subject>Rekomendasi Pelanggan</dc:subject>
  <dc:subject>Kualitas Pelayanan</dc:subject>
  <dc:subject>Servqual Model</dc:subject>
</oai_dc:dc>