<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Santi, Desi Ari</dc:creator>
  <dc:title>Analisis kepuasan dan loyalitas pelanggan pt. vsn di jabotabek</dc:title>
  <dc:date>2011</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Peternakan</dc:subject>
  <dc:subject>Biologicals</dc:subject>
  <dc:subject>Analisis Gap</dc:subject>
  <dc:subject>Analisis Index Performance</dc:subject>
  <dc:subject>Indeks Kepuasan Pelanggan</dc:subject>
  <dc:subject>Customer Loyalty Index (Cli)</dc:subject>
  <dc:subject>Top Two Boxes</dc:subject>
  <dc:subject>Chi Square</dc:subject>
  <dc:subject>R-Pearson</dc:subject>
  <dc:subject>Anova</dc:subject>
  <dc:subject>Weighted Average</dc:subject>
</oai_dc:dc>