<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Subhan</dc:creator>
  <dc:title>Analisis tinkat kepuasan pelangan terhadap kualitas : Pelayanan pupuk bersubidi (Kasus di pt. pupuk sriwidjaja unit usaha)</dc:title>
  <dc:date>2010</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Pt. Pusri Unit Usaha</dc:subject>
  <dc:subject>Public Service Obligation (Pso)</dc:subject>
  <dc:subject>Tingkat Kepuasan</dc:subject>
  <dc:subject>Costumer Satisfaction Index (Csi)</dc:subject>
  <dc:subject>Tingkat Loyalitas</dc:subject>
  <dc:subject>Costumer Loyaliy Inex</dc:subject>
  <dc:subject>Structural Equation Modelling</dc:subject>
  <dc:subject>Penalty Reward</dc:subject>
  <dc:subject>Diagonal</dc:subject>
</oai_dc:dc>