<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Partojo, Dian Titi Srimakarti</dc:creator>
  <dc:title>Analisis kualitas pelayanan nasabah tabungan mandiri pada pt. bank mandiri (persero) tbk cabang bogor siliwangi</dc:title>
  <dc:date>2004</dc:date>
  <dc:subject>Manajemen Strategi</dc:subject>
  <dc:subject>Analisis Tingkat Pelayanan</dc:subject>
  <dc:subject>Nasabah</dc:subject>
  <dc:subject>Cabang Bogor Siliwangi</dc:subject>
  <dc:subject>Dimensi Pelayanan</dc:subject>
  <dc:subject>Analisis Tingkat Kepentingan</dc:subject>
  <dc:subject>Dan Kerja</dc:subject>
  <dc:subject>Segmentasi</dc:subject>
  <dc:subject>Cluster</dc:subject>
  <dc:subject>Chaid</dc:subject>
  <dc:subject>Sevqual</dc:subject>
</oai_dc:dc>