<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Sukarno, Agus</dc:creator>
  <dc:title>Analisis pelayanan nasabah pengguna tabungan : Studi kasus pada pt. bii tbk ke bogor</dc:title>
  <dc:date>2004</dc:date>
  <dc:subject>Manajemen Strategi</dc:subject>
  <dc:subject>Pt.Bii Ke Bogor</dc:subject>
  <dc:subject>Analisis Importance Performance</dc:subject>
  <dc:subject>Atribut Responsivesness</dc:subject>
  <dc:subject>Atribut Empathy</dc:subject>
</oai_dc:dc>