<?xml version="1.0" encoding="UTF-8"?>
<oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd">
  <dc:creator>Kurniawan, Agung</dc:creator>
  <dc:title>Analisis tingkat kepuasan debitur terhadap kualitas pelayanan bank abc unit layanan mikro (ulm) x</dc:title>
  <dc:date>2004</dc:date>
  <dc:subject>Manajemen Pemasaran</dc:subject>
  <dc:subject>Tingkat Kualitas Pelayanan</dc:subject>
  <dc:subject>Dimensi Kualitas Jasa</dc:subject>
  <dc:subject>Tangibtes</dc:subject>
  <dc:subject>Reliability</dc:subject>
  <dc:subject>Responsiveness Assurance</dc:subject>
  <dc:subject>Empathy</dc:subject>
  <dc:subject>Analisis Deskriptif Paired Sample T-Test</dc:subject>
  <dc:subject>Metode Servqual</dc:subject>
  <dc:subject>Analisis Varians (Anova) Ulm X Bank Abc</dc:subject>
</oai_dc:dc>