Rosidi
author
Analisis kepuasan konsumen terhadap kualitas pelayanan perusahaan (studi kasus di pt. sang hyang seri, kantor regional 1 sukamandi)
2010
Manajemen Pemasaran
Pt. Shs
Structural Equation Modeling (Sem
Linear Structural Relationship (Lisrel)
Penalty Reward Analysis
Importance Peformance Analysis (Ipa) Sevice Quality
Kepuasan Konsumen