<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-7.xsd">
  <name type="personal">
    <namePart>Partojo, Dian Titi Srimakarti</namePart>
    <role>
      <roleTerm type="text">author</roleTerm>
    </role>
  </name>
  <titleInfo>
    <title>Analisis kualitas pelayanan nasabah tabungan mandiri pada pt. bank mandiri (persero) tbk cabang bogor siliwangi</title>
  </titleInfo>
  <originInfo>
    <dateIssued>2004</dateIssued>
  </originInfo>
  <subject>
    <topic>Manajemen Strategi</topic>
  </subject>
  <subject>
    <topic>Analisis Tingkat Pelayanan</topic>
  </subject>
  <subject>
    <topic>Nasabah</topic>
  </subject>
  <subject>
    <topic>Cabang Bogor Siliwangi</topic>
  </subject>
  <subject>
    <topic>Dimensi Pelayanan</topic>
  </subject>
  <subject>
    <topic>Analisis Tingkat Kepentingan</topic>
  </subject>
  <subject>
    <topic>Dan Kerja</topic>
  </subject>
  <subject>
    <topic>Segmentasi</topic>
  </subject>
  <subject>
    <topic>Cluster</topic>
  </subject>
  <subject>
    <topic>Chaid</topic>
  </subject>
  <subject>
    <topic>Sevqual</topic>
  </subject>
</mods>
