<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-7.xsd">
  <name type="personal">
    <namePart>Lambah, Gadih</namePart>
    <role>
      <roleTerm type="text">author</roleTerm>
    </role>
  </name>
  <titleInfo>
    <title>Analisis kepuasan konsumen terhadap jasa pelayanan pondok pengayom satwa dan implikasinya terhadap peningkatan kualitas pelayanan</title>
  </titleInfo>
  <originInfo>
    <dateIssued>2004</dateIssued>
  </originInfo>
  <subject>
    <topic>Manajemen Pemasaran</topic>
  </subject>
  <subject>
    <topic>Pelayanan Kepuasan Pelanggan</topic>
  </subject>
  <subject>
    <topic>Pondok Pangayom Satwa</topic>
  </subject>
  <subject>
    <topic>Klinik Hewan</topic>
  </subject>
  <subject>
    <topic>Penitipan Hewan</topic>
  </subject>
  <subject>
    <topic>Cluster Cxhaid</topic>
  </subject>
  <subject>
    <topic>Kuadrat</topic>
  </subject>
</mods>
