<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-7.xsd">
  <name type="personal">
    <namePart>Azhar, Edi</namePart>
    <role>
      <roleTerm type="text">author</roleTerm>
    </role>
  </name>
  <titleInfo>
    <title>Analisis kepuasan pelayanan dan implikasinya terhadap strategi peningkatan pelayanan anggota bursa pada pt. bursa efek jakarta</title>
  </titleInfo>
  <originInfo>
    <dateIssued>2003</dateIssued>
  </originInfo>
  <subject>
    <topic>Manajemen Pemasaran</topic>
  </subject>
  <subject>
    <topic>Anggota Bursaefek Jakarta</topic>
  </subject>
  <subject>
    <topic>Manajemen Pemasaran</topic>
  </subject>
  <subject>
    <topic>Kepuasan Pelayanan</topic>
  </subject>
  <subject>
    <topic>Analisis Mann Whitney</topic>
  </subject>
  <subject>
    <topic>Regresi Korelasi</topic>
  </subject>
  <subject>
    <topic>Wilcoxon</topic>
  </subject>
  <subject>
    <topic>Analisis Kuadrat Sensus</topic>
  </subject>
  <subject>
    <topic>Strategi Pelayanan</topic>
  </subject>
  <subject>
    <topic>Dimensi Reability</topic>
  </subject>
  <subject>
    <topic>Responsivenerss</topic>
  </subject>
  <subject>
    <topic>Assurance</topic>
  </subject>
  <subject>
    <topic>Empathy Dimensi Taingb</topic>
  </subject>
</mods>
